1. Ticket Cancellation
- Once a ticket is booked and payment is completed, cancellation is subject to the organizer's terms and conditions.
- If the event organizer allows cancellation, you can request cancellation through your account dashboard or by contacting our support team.
- Cancellation requests must be made at least 48 hours before the event (unless otherwise stated).
2. Refund Eligibility
- Refunds are only processed if:
- The event is cancelled or postponed by the organizer.
- Your cancellation request is approved by the organizer.
- If eligible, the refund will be processed to your original payment method within 7–10 business days.
- Convenience fees, transaction charges, and taxes may be non-refundable.
3. Non-Refundable Situations
- No refunds will be issued for:
- No-shows or late arrivals.
- Partially attended events.
- Tickets marked as “Non-Refundable” at the time of purchase.
4. Refund Processing
- All refund requests must be made through our customer support team via email or live chat.
- We reserve the right to deny a refund if the terms are not met.
Address for communication:
2nd Floor, Door No 57C, Venkateshwara Nagar, Rakkiyapalayam, Poondi Panchayat, Avinashi, Rakkiyapm, Tiruppur, Tamil Nadu - 641654